Frequently Asked Questions
Sock shoes
Are Skinners socks or shoes?
They are actually sock shoes. We have combined the best of both worlds into one handy entity - the freedom of a sock and the protection of shoes. Simply put, Skinners are a new breed in footwear.
Should I wear Skinners with or without socks?
To maximize your comfort and also ensure a longer-lasting fresh feeling, we recommend combining Skinners with thin cotton socks. However, it depends on your preference, both ways of wearing sock shoes are possible, so you can choose whichever is more comfortable for you.
Skinners sock shoes look fragile. Will they not be destroyed after a while?
No, don't worry. They have been designed to last and be durable. The material from which the sole is made is highly resistant to abrasion. The knit is seamless and does not contain any glues or anything else that could cause them to fall apart. Simply put, there is nothing to break. You can wear them however you want.
How many kilometers do sock shoes last?
We have been wearing the same Skinners model for more than a year and they still hold up perfectly. But it also depends on whether you are a 110 kg guy and use Skinners mainly for road running, or a 50 kg girl, using Skinners as a replacement shoe or just for walking on soft surfaces. We can say with certainty that it is at least 800 km. However, from our experience, we can say that Skinners last longer than some types of running shoes for more than 200 AUD.
What about Skinners and running? What is it like to run barefoot?
If you run in sock shoes, you will really feel like you are running barefoot. You have to concentrate more and gradually train your muscles and tendons to gain strength. However, if you are running on asphalt or other hard surfaces, long distances, or in dangerous environments or on surfaces you would not walk barefoot on yourself, we recommend sticking to classic running shoes.
Can I really wash my Skinners in the washing machine?
Yes, you can. Put your Skinners in a mesh laundry bag and set the washing machine to a gentle cycle (30°C). We recommend turning the Skinners inside out to avoid damaging the fabrics and so you can wash them with your clothes. After washing, let the Skinners dry properly.
I just bought new Skinners and they are perfect, but small black pieces are falling off. Is this okay?
Don't worry! The initial shedding of the bottom layer is caused by excess material. It is a natural process and after a few uses the shedding will stop.
Are the sock shoes suitable for children?
Yes, the Skinners are ideal for children as they support the natural development of their feet and are extremely comfortable thanks to their seamless construction. However, we recommend that you choose the right size.
Can I use the sock shoes in the water? For example, when swimming in the sea or when rafting down a river?
Yes, that's a great idea. Thanks to their material, they dry quickly and are non-slip, which is ideal for activities such as paddleboarding, canoeing or walking on wet surfaces. You can also take them with you on a beach holiday and your feet will be protected from sharp stones or coral.
General questions
What is the difference between waterproof and water-resistant?
While waterproof accessories provide a complete barrier against water (not a single drop will penetrate), waterproof clothing and footwear will only protect you to a certain extent. Skinners are partially waterproof, which means that if you step on wet grass, the sole will temporarily protect you from getting wet, but some water may still get inside.
I've tried on my new Sock Shoes but need a different size. Can I exchange them?
Yes, absolutely, provided they are in resalable condition. We offer a voluntary 14-day exchange period for sizing requests in the same product. The item must be unworn, unused, and in its original packaging.
Important: We recommend trying on the sock shoes indoors on a clean, soft surface (like carpet). Items showing any signs of wear or use will not be accepted for exchange.
What about gift vouchers?
After you purchase a voucher for a given amount, a unique code will be emailed to you. The voucher code can be then applied in your basket. If the total price for the selected Skinners is higher than the voucher value, the system will automatically ask you to pay the remaining amount. Otherwise, the balance of the voucher will be available to you for further purchase after you complete your order. Vouchers purchased in our store are valid for 1 year from the date of purchase.
Where are you located?
We are an Australian Based importer and distrubitor of sock shoes. This mean any issues, warranty or exchanges your dealing with Aussies.